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Recording a Refund to the Invoice

New Community Member

Recording a Refund to the Invoice

I sent an invoice to a customer with a minimum payment of 1/2 the total invoice amount. 

 

The customer made two consecutive payments, accidentally paying the total amount. 

 

I issued a refund for one of the payments (1/2 the invoice amount).

 

I am trying to record the refund on the invoice so it will show a remaining balance due but it will not let me enter a number greater than 0. 

 

What gives?