Recieved text message regarding my PayPal account

Bainzee
New Community Member

I've just recieved a text messagesaying my PayPal has been temporarily locked. The message came through via the No. <removed>, is this legit from PayPal? There used to be a No. I could phone and speak to someone from PayPal but no more... I guess that's what they call progress, huh?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Bainzee

 

Why can't you phone and speak to someone?

 

Anyway if you can go and log into your paypal account NORMALLY and not via any link in that email or text then it may be this ............

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>

https://www.paypal.com/uk/webapps/mpp/phishing


Advice is voluntary.
Kudos / Solution appreciated.
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