New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
Hello, i wany to ask, i'm received email from paypal to complete my bank account and my credit card number if not my pay pal will deactivated. When i fill the box , i don't know what the meaning of account number. What must i fill inside the box?
Thank you for your post! I'm sorry to hear that you received a confusing email. Have you examined the email to make sure that it is legitimately from PayPal? It has a couple of elements that suggest that it may not be.
If the email is prompting you to enter financial information via email, or on a website that is not the PayPal.com website, it is likely a fake. If the threat of account deactivation is being made if you do not provide that information, that would be another red flag. Please review this page for more information about identifying spoof and phishing. There is also information at the bottom of the page that explains what to do if you have provided any information to a phishing site.
I hope this helps!