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Received email from paypal about complete account bank number

New Community Member

Received email from paypal about complete account bank number

Hello, i wany to ask, i'm received email from paypal to complete my bank account and my credit card number if not my pay pal will deactivated. When i fill the box , i don't know what the meaning of account number. What must i fill inside the box?

1 REPLY
Moderator

Re: Received email from paypal about complete account bank number

Hi @Itinkk,

 

Thank you for your post! I'm sorry to hear that you received a confusing email. Have you examined the email to make sure that it is legitimately from PayPal? It has a couple of elements that suggest that it may not be. 

 

If the email is prompting you to enter financial information via email, or on a website that is not the PayPal.com website, it is likely a fake. If the threat of account deactivation is being made if you do not provide that information, that would be another red flag. Please review this page for more information about identifying spoof and phishing. There is also information at the bottom of the page that explains what to do if you have provided any information to a phishing site.

 

I hope this helps!

 

Olivia

 

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