Received E-mail from Paypal regarding my account Unauthorized Transaction [ PPX69611 ]

WMSzeto3
New Community Member

Dear Sir

 

May i know the E-mail was from your site.It ask me give all my information and card number and security code for him to check.

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2 REPLIES 2

PayPal_Cristina
Moderator
Moderator

Hi @WMSzeto3,

 

Thank you for your post and welcome to our Community Help Forum!

 

You may have received a fake email. Fake emails, also known as phishing emails, attempt to collect your personal and financial information. These fake emails often link to fake websites that encourage you to enter personal information such as credit card numbers, passport or driver’s license numbers, and account passwords.

 

You can find more information here.

 

I hope this helps.

 

Cristina

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Perryll
Member
Member

In my 11 years with PayPal, I have never received a legitimate email asking me for personal information. 

 

I agree with Cristina. This sounds like a phishing email and should be deleted. 

 

As a rule of thumb, any email asking you for a pin number, security code, or password should be ignored. Companies don't do this. Pins are used in systems with encryption. 

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