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Real paypal fee

Contributor

Real paypal fee

Hi, 

the documentation until today (17/10/2018) says that the fees for received paymewnt starts from 0.34% + 0.2£.

https://www.paypal.com/uk/webapps/mpp/paypal-fees

 

I receive payments in EUR but the applied fees are always much more than 3.4 + 0.2£

 

Date

Payment

Fee

From

02/10/2018

25 EUR

1.20 EUR

DE

04/10/2018

25 EUR

1.20 EUR

UK

05/10/2018

25 EUR

1.70 EUR

Israel

06/10/2018

100 EUR

3.75 EUR

UK

17/10/2018

25 EUR

1.45 EUR

Canada

17/10/2018

25 EUR

1.20 EUR

Germany

 

With 1.7 EUR of fee on 25 EUR payment is 6.8%.
I have a margin of 5/6% .... I'm practically loosing money !

Why I don't have a 3.4% + 0.2£ (+/- 0.2€) fee?
How are calculated that fee? 
Why it depends from the country?

 

 

 

Tags (1)
5 REPLIES 5
Advisor

Re: Real paypal fee

there is currency conversion fee into GBP

Contributor

Re: Real paypal fee

The payment should be "explained".
The only thing I can see are:
Payment: 25 EUR.
Fee: 1.70 EUR.

I ask the payment in EUR because my PayPal account is in EUR.
As I know there are NOT fee for the exchange, PayPal apply a very disavantageus exchange rate, that's all.
As I know if a customer pay in different currency them has to pay for the fee exchange rate (that is what happen to me when I pay to someone else).

 

If my account is in EUR and the customer account is in EUR (Germany) why the fee is 1.20 ?
It should be 25.00*3.4% + 0.2 that is about 1.05 EUR.

There is a lot of lack of information about this.

Highlighted
Contributor

Re: Real paypal fee

I'm in the UK now and when I check the "Legal" page and the information about fees I see 3.4% + 0.2 GBP.
For my business I use a EUR "primary" currency (it also has GBP and USD).

I figure out that fees for EUR payment it is 3.4% + 0.35 EUR.

That explain the 1.2 EUR fee for 25 EUR payment.

 

I still find not correct to not show this information in the Transaction details page.
It's full of useless info about Seller Protection

(MY BUSINESS WILL NEVER BE ELIGIBLE FOR SELLER PROTECTION, no matter how many stupid links and repetition PayPal put in the pages)

 

The fact remain that I don't know what currency was used by the customer and I don't know how the fee is calculated.

There is a way to check that ?

 

Tags (2)
Advisor

Re: Real paypal fee

so it is .20 if you accept gbp and .30 if you accept Euro.

if you ask for euro,then buyer has to convert their local currency in to euro,conversion fee is on them,not you.

could it be Israeli guy uses a non euro credit card and fee is more than 3.4%.

I know in USA,domestic card is 2.9,but cross border transaction is 4.4%.

may be your Canadian and Israeli customers use their owncountry issued cards, 

Advisor

Re: Real paypal fee

there is no way to know what kind of credit card they will use,sometimes we have US guys buying and using a foreign bank issued card,we don't know in advance and no way to stop them.

4,4 % instead of 2,9 %