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To everyone that has not received this product, be thankful, maybe, not likely but maybe Paypal will refund your money, if you receive the item it will be junk. Also Paypal is backing this company because no one gets a refund unless you send the item to CHINA. Paypal knows you didn't order from China, they know you didn't receive it from China but...….you will be required to send the item to China to get a refund. Cost of sending a quilt to China you ask? $70-$80. That's out of your pocket. So my options were to file charge back with my bank and go to BBB and file complaints there. Since I'm assuming Paypal is in bed with AZCozy (because they always side with them) I filed complaints about both. I will try any other way to pay for items than Paypal in the future, they are not the company they once were, they don't see why you would be unhappy about spending $70-$80 to get back $99.90. I don't get it. I'm so sorry this is happening to you, I do feel your pain.
I am sorry to hear that so many of you have not received your items. Please go to the Resolution centre and file a claim if you have not received an item that you have paid for. We can then review the details and if your seller cannot provide valid tracking information showing that your item has been delivered to you then we can offer you a refund.
I hope this helps,
@PayPal_paula , I see you giving advice to go to the resolution and file a complaint. Are you reading our feedback? Most of us have done that and Paypal backs the scammers, I sent at least 8 different names that this company sells under, called the numbers for the addresses this company says is theirs, I get the REAL business owners on the phone and they tell me I'm not the first to call, they have never heard of this company, they don't sell quilts or rugs and the AZCozy/Tepid/Printable have never shipped or done business at any of these addresses. Paypal doesn't give a crap, they tell us they ruled in our favor, yippee, and then tell us all we have to do is ship the quilt to China (even though we didn't buy from China, didn't receive it from China, etc.). So the cost to us is $80 shipping to get $89 back. How is this ruling in our favor? This company also has been known to send a post card to anyone in the same zip code as the order so they have a tracking number. If paypal would even bother to check the "item" that has a tracking number that Printable has sent is an ounce, not pounds. So if we receive a piece of garbage Paypal sides with them and if Printable sent a post card and provides Paypal with the tracking number to anywhere in the same zip Paypal also sides with them. When researching this I've found hundreds of folks posting about this company, I certainly wasn't the first person to complain, Paypal is aware of how horrible this company is but still backs them, Paypal is just worried about recouping their money, they could give a rats behind if we are scammed or not. That is why I have filed complaints with BBB about Printable and Paypal.
When you finally get your quilt it will be a piece of junk, and it took 1 month for me to get it. All of the beautiful quilting that you see in their ad will not be on the quilt that you receive. Very poor fabric is used. These people need to be shut down because they are very deceiving in their ad.