Question on Seller Protection and Address
bennyman32
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Posted on
Jun-20-2020
07:06 PM
Hello,
The buyer asked me to change his shipping address. If I edit the address in the print label screen via Paypal, am I still eligible for seller protection? Rules state that seller is only eligible for protection if product is shipped to address on the "Transactions Details" page, but I am not sure if this is before or after the edit of the address.
1 REPLY 1
kernowlass
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Jun-21-2020
04:09 AM
No you would have 0 seller protection.
The item has to be sent to the buyers registered address at the time of payment.
If the buyer wanted it sent to another address they should have added a gift address to their paypal account and then selected that address when they bought your item.
Advice is voluntary.
Kudos / Solution appreciated.
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