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Postage refund

New Community Member

Postage refund

Hi I'm waiting for a refund and I've paid £3.95 to return the faulty item surely I'm entitled to have the postage returned as well as what I paid for the item ?  

 

1 REPLY
Volunteer Advisor

Re: Postage refund

@Rubyredlips

 


Paypal state this >>


PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction .....
https://www.paypal.com/uk/webapps/mpp/refunded-returns




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