New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
A small business owner isn't going to have the time to waste on voice prompts, and it causes accessibility issues. Replace the voice prompts with number selection, and post the options tree publicly.
©1999-2019 PayPal, Inc. All rights reserved.