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Paypay refund from seller

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Paypay refund from seller

Hi there,
Recently I've opened a dispute to a seller but the seller say that he have 0 balance in his account so he can't refund me and told me to mark the case as resolve what should i do? 

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Volunteer Advisor

Re: Paypay refund from seller

@Kaiquan

 

You would escalate the case to a claim so PayPal can step in and give you your funds back.

2 REPLIES
Volunteer Advisor

Re: Paypay refund from seller

@Kaiquan

 

You would escalate the case to a claim so PayPal can step in and give you your funds back.

Member

Re: Paypay refund from seller

I did call paypal they escalate the claim but it takes up to 10 days , now seller is threatening me as they have my address