Paypal says I need to link a debit/credit card. But I do.

LegoDiego
New Community Member

Im trying to buy something on this website, right? I click on paypal and it directs me to link a debit or credit card, when I have already linked one.

(Prepaid Card.) Help?

 

 

Website: Steam

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3 REPLIES 3

LegoDiego
New Community Member

I already have card linked to my paypal.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@LegoDiego

 

Paypal does not always accept all pre-paid cards, if there is not a billing address linked to it then it may not be accepted.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Randy
Moderator
Moderator

@LegoDiego,

 

My apologies for the inconvenience that this has caused!  Based on the information provided, it sounds like PayPal's internal security system might have been blocking the transaction from completing.  To provide one of the safest online payment methods, our security program considers a variety of factors at each transaction to keep you safe.  I recommend giving the system around 48 hours to reset prior to trying to resend the payment.  

 

Thanks!!

 

- Randy

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