Paypal resolution closing date?

mikrt
Contributor
Contributor

Hi, Sorry for what may seem a silly question.

 

I have a claim with a seller at the moment, I have returned the item, but have not yet received a refund.

 

Paypal will close the case on the 24th.

 

My question is, do I have to midnight 23rd, or do I have till midnight 24th to either close or escalate my case?

 

I want to give the seller a chance to pay, but obviously do not want to miss my deadline either.

 

Thanks in advance.

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.