cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal put balance into negative then took funds from my bank

Highlighted
New Community Member

Paypal put balance into negative then took funds from my bank

Paypal put my paypal balance into negative £12 but took this payment today from my bank. I have had payments go into paypal for items I have sold which as now taken my paypal balance back to £0 but that means I have paid twice for this £12 transaction as 1 payment come out the bank and 1 payment from the negative balance? How do I solve this please? Am so confused 🤔
1 REPLY 1
Highlighted
Esteemed Advisor

Re: Paypal put balance into negative then took funds from my bank

@Amylea92 

 

If you have a failed payment or bank transfer resulting in a negative balance then paypal will try again a few days later to get the funds to resolve the neg balance.

IF in the meantime you have transferred the funds yourself to your balance or received funds then your balance is restored.

 

However that can't stop the already processing bank transfer that paypal requested, so when that arrives it will be added as a +credit to your paypal balance and you can then withdraw it back to your bank account if you wish to do so.


Advice is voluntary.
Kudos / Solution appreciated.