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Paypal forcing customers to create account on mobile version

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New Community Member

Paypal forcing customers to create account on mobile version

Hi. Can you please guys tell me why it's not a problem on Desktop while it is on mobile version only? I can see that people have been reporting this issue since 2016  and it's not been fixed yet. Could someone help me to understand why this issue is still present or if there is a way around to fix this problem? I am a bit worried since our ecom site only offer Paypal as payment so far and we don't want to loose customers for this reason.

 

Thank you in advance.