- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A friend paid me the $400 he owed me but Paypal charged me almost $12. Is there any way to a) get the charge refunded and b) not be charged in the future?
Thanks!
Solved! Go to Solution.
- Labels:
-
Fees
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sounds like you were charged the standard transaction processing fee (2.9% + $.30 or $11.90) most likely because your friend used the Send Money feature and choose "Goods and Services" as the reason. The PayPal system understands that Goods and Services is for a sale - in other words, the system assumes you sold something and thus a fee would apply to the sale. There's really no way to reverse the transaction other than to refund the money back to your friend and ask your friend to send the money again this time selecting "Friends and Family". As for the charges, I believe you will get the fee back minus the $.30. Note, refunds are not instant so it may take up to a week for the money to be returned to your friend.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sounds like you were charged the standard transaction processing fee (2.9% + $.30 or $11.90) most likely because your friend used the Send Money feature and choose "Goods and Services" as the reason. The PayPal system understands that Goods and Services is for a sale - in other words, the system assumes you sold something and thus a fee would apply to the sale. There's really no way to reverse the transaction other than to refund the money back to your friend and ask your friend to send the money again this time selecting "Friends and Family". As for the charges, I believe you will get the fee back minus the $.30. Note, refunds are not instant so it may take up to a week for the money to be returned to your friend.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- inviting a friend in PayPal Basics Archives
- Paypal ask payment method twice in My Money Archives
- Error - Sorry, PayPal Plus is currently not available in My Money Archives