Paypal and Woocommerce: "Pay with a credit card" does not show

jonnytm
Contributor
Contributor

We are using paypal for a woocommerce shop. Mostly for credit card payments since many users do not have a paypal account. We noticed that sometimes the button "pay with credit card" does not appear in the popup from Paypal (s. screenshot). Any idea how we can solve that? It is an essential feature for us.

 

Bildschirmfoto_2020-04-28_um_21_45_56.png

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jonnytm
Contributor
Contributor
5 REPLIES 5

Gabriel_PP
Moderator
Moderator

Hi @jonnytm 

 

Thanks for contacting PayPal,

 

Would you mind opening a ticket to our Merchant Technical Support: https://www.paypal-support.com/s/?language=en_US

This way, we could have a look at your integration and verify your profile settings together. I will try to pick up the ticket myself.

Thanks,

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jonnytm
Contributor
Contributor

 Thanks, I did.

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jonnytm
Contributor
Contributor

I have not received a reply yet - could you please look into this? 

 

Thanks!

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jonnytm
Contributor
Contributor

Nevermind, just saw it. Thanks

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marrison
New Community Member

how do u solved?

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