Payment protection

Diaandjay
New Community Member
If I buy a mobile phone from app online am I ebay payment protected if pay with goods and service can I get my money back if doesn't come Thanks
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Diaandjay 

 

The eBay Money Back Guarantee are only for purchases made from eBay website/app and different from PayPal's Buyer Protection. PayPal and eBay have been separate entities for 5-6 years.

 

If you send payment as goods and services, yes, there is buyer protection but it does have its conditions and limitations so, please read:

https://www.paypal.com/webapps/mpp/paypal-safety-and-security

https://www.paypal.com/uk/smarthelp/article/what-is-paypal-buyer-protection-faq1269

https://www.paypal.com/uk/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-describe...


Kudos & Solved are greatly appreciated. 🙂
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