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PayPal sucks

New Community Member

PayPal sucks

Tried to send $4,000 to my son for emergency. I have been PayPal verified for several years and so has my son. PayPal security flagged transaction and blocked it. Spoke with Gail and then Nel S. To escalate issue and they could not provide details nor escalate to security or a supervisor to review and approve transaction. I do not need this hassle for a simple transaction especially after going through 3 different security protocols to make the transaction online. Sell your stock, customer service is terrible and attitude was take your business elsewhere. No problem

15 REPLIES 15
New Community Member

Re: PayPal sucks

It's time to find a different company. This company is SJW crooks. 

New Community Member

Re: PayPal sucks

Similar situation. Have had holds put on receiving funds multiple times. Even though they are from a verified sender and I have never had an issue with my account. And Customer Service claims they don’t put holds on specific amounts, that it is only if “your bank account is the sole source of funds and no alternative has been added.” Though each time it has ONLY been for transactions over a certain amount. Pro Tip: “3 to 5 Business days” actually means 5 BUSINESS DAYS. IMX They will NEVER release funds earlier than that! When I called a CS out on this they said “Yes, it is five days, I apologize that it says three to five days and agree they should change that.” So we can add false advertising to the list of crimes. Tried to send two transactions, received a text back “... was marked as suspicious, please reply ‘Yes’ if authorized and ‘No’ if not authorized.” Had to wait about 20min to reply due to poor cell service. Received a reply: “We’re sorry, this request has expired. To access your account visit m.paypal.com” Had this happen twice for both transactions. So naturally sent the transactions again. PAYPAL AUTHORIZED THE ORIGINALS WITHOUT MY CONSENT! So let’s add theft to the list. Finally tried to add my bank account. They said “to verify your account we need to make two small deposits.” And then I need to confirm the amounts. Waited, and waited, and waited. Deposits were never made. Yet PayPal instantly used this unverified bank account to take money out for the above transactions. When called out that this was at best wire fraud the CS said they reserve the right to use an added bank account to withdraw funds even if it is unverified. After asking that the original duplicate transactions be refunded immediately they said they can not. After asking to immediately release the pending amount to my account they said they can not (DESPITE IT BEING AT THE FIVE DAY MARK) when asked for an explanation I received a bunch of bull that amounted to ‘We do what we want, because we can.’And I should take my business elsewhere if I’m unsatisfied.
New Community Member

Re: PayPal sucks

Opened a PayPal account in 2005 and never used it until August of 2018.  A $170 transaction was blocked by Internal Security as being suspicious. Three phone calls later a supervisor said Sorry, and that was it. PAYPAL TRULY SUCKS................   BYE-BYE!

Tags (1)
Member

Re: PayPal sucks

Yep, paypal does not have your back if an issue arises. I have been with paypal since the beginning and have lost a few thousand so far. Once on a buyer scam who said he never received the item. Now it was simply a check I had sent to myself to cash. I had an issue with it since it had a business name on it and the bank did not except it. Normally you would then just cancel the check and send another. Paypal is unable to do this. Support gets baffled by what would be a simple common procedure at any bank. As a result your money is lost. Paypal checks are essentially the equivalent of sending cash in the mail. In the end Paypal gets your money or at best you wait weeks or months before they remedy what they consider a complicated situation. 

Volunteer Advisor

Re: PayPal sucks


@hoodun wrote:

Yep, paypal does not have your back if an issue arises. I have been with paypal since the beginning and have lost a few thousand so far. Once on a buyer scam who said he never received the item. Now it was simply a check I had sent to myself to cash. I had an issue with it since it had a business name on it and the bank did not except it. Normally you would then just cancel the check and send another. Paypal is unable to do this. Support gets baffled by what would be a simple common procedure at any bank. As a result your money is lost. Paypal checks are essentially the equivalent of sending cash in the mail. In the end Paypal gets your money or at best you wait weeks or months before they remedy what they consider a complicated situation. 


did you ask Paypal to send you a check?

and that check has your company name on it?

is that company registered with that Paypal account where the fund comes from?

if you cant cash your company check,why do you add it to your Paypal account?

Paypal is a global payment processor,not a bank and does not perform banking functions well,I doubt if they have a dept of clerks sitting around issuing checks,processed cancelled checks and re issue checks. 

Volunteer Advisor

Re: PayPal sucks

FOR LARGE SUM OF MONEY,you are better off using bank to bank transfer,western union .

domestic wire transfer would cost you but bank has better customer service,walk in and they don't put the payment on hold

Re: PayPal sucks

I Fundraiser an save horse's from kill pens to keep them from shipping to Mexico for slaughter, after days of begging for Donations to save them PayPal froze my Fundraising money, the lot needed the money so they wouldn't ship them, I couldn't send the money, the Horses was shipped to their death, thanks a lot PayPal murders
New Community Member

Re: PayPal sucks

2 days and still can't get access to my money I sent for emergency. PayPal are thieves!

New Community Member

Re: PayPal sucks

I had many issues with this service. It really sucks. Can't wait to transit to another company.

BYE BYE PAYPALL