PayPal not accepting my PAN card

SonaliA
New Community Member

Why isn't Paypal accepting my PAN card? It's a digitally generated PAN card through government site. I also checked if it is verified and it is verified. I'm sure I submitted the right document. Why is this happening? I tried contacting customer service, and apparently, it's closed. I can't seem to complete KYC because of it. Can anybody help?

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