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PayPal is ignoring me completely

Contributor

PayPal is ignoring me completely

I wouldn't be surprised if they blocked my emails and phone number next. I sent a dozen emails. And their Twitter isn't much helpful either, I want to talk to someone of authority who can release my frozen money. Who can I contact? I didn't violate any TOS and PayPal even admits it, no explanation but I'm being banned for life and my money is stuck for 180 days. A small amount which all been shipped and received over 30 days ago. Why does PayPal want this little spare change? If they allow 180 chargeback outside of visa they are the ones who are fraudsters and encouraging fraud. Of course, no chargebacks were filed in the last 30 days.
1 REPLY
Volunteer Advisor

Re: PayPal is ignoring me completely

@JenerSilva

 

If its a permanent ban then they no longer want your business and its a waste of time contacting them really BUT....

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.