PayPal fee refund when buyer purchases in error and cancels immediately
It seems PayPal don't refund fees anymore? I was selling a digital piano for pickup only in London, but a buyer from Poland bought and paid and asked if 'a friend' could come along and pickup the following week. I wasn't comfortable with this as didn't know how I'd prove to PayPal it had been picked up. The buyer obviously wanted a refund and when I tried to do this my PayPal fees weren't refunded. I have another couple of transactions similar. Do PayPal no longer support sellers like me when a buyer purchases and pays for things they haven't thought about properly and then request an immediate refund? It doesn't seem fair that I should lose money, including across currency conversions, for this.