PayPal converts GBP to GBP in order to apply fees

alvina3
New Community Member

My account is in GBP, the invoice is in GBP.

 

Paypal decides to convert GBP to CHF then back to GBP in order to apply conversion fee.

 

My bank never applies a conversion fee in any currency, never mind GBP to GBP transaction. 

 

I cancelled the transaction, Paypal refunded the invoiced amount omitted to refund their "conversion" fee.

 

How to get PayPal to refund the complete amount they debited?

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@alvina3 

 

Contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook (France): https://www.facebook.com/PayPalFrance/

Facebook (US): https://www.facebook.com/paypal

Twitter US: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@alvina3 

 

Contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook (France): https://www.facebook.com/PayPalFrance/

Facebook (US): https://www.facebook.com/paypal

Twitter US: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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