PayPal confirmation of payment email shows aa Unconfirmed shipping address

auldain
Contributor
Contributor

I have sold an item and have received email from PayPal confirming payment. However, normally those confirmation emails show the shipping address as "Confirmed". In this case it doesn't show "Confirmed". Instead the address provided on the email gives an address which is described as a "Pick Up" address and while the buyers name appears, the actual address appears to be a Newsagents shop. In the address of the newsagent is shown a long reference number (eCP:CTPSKFZC). Will I will be covered by PayPal Seller Protection if I post the item to the address provided?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@auldain 

 

It normally says on the email if you are covered for seller protection.


Advice is voluntary.
Kudos / Solution appreciated.
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auldain
Contributor
Contributor

It does say on the email the item is "Eligible" for seller protection, but does say the shipping address is "Confirmed" and that is what I'm concerned about. Every other PayPal email I've received over the last 10 years of selling has had "Confirmed" against the address.  

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auldain
Contributor
Contributor

Sorry mistype in last reply. Meant to say ...does NOT appear... 

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