PayPal app stops working whilst cashing a check
REWolf87
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Posted on
Oct-11-2019
03:57 PM
3 REPLIES 3
PayPal_Jae
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Oct-15-2019
09:09 AM
Hi @REWolf87,
We truly apologize for the inconvenience! This is a known issue and our technical team is doing their best to get this resolved. For technical issues, we do not have a specific timeframe for a solution. However, we are expecting an update by the end of next month.
- Jae
Dannyjedgee
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Dec-26-2019
05:48 AM
PayPal_JonK
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Dec-28-2019
11:36 AM
Hello @Dannyjedgee,
Thanks for reaching out! Have you made sure your software on your phone as well as the app version are both up-to-date? Last time we were running into this issue, it's because there was old software present on either the device or app.
Best wishes!
- Jon K
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