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PayPal Support Wont Respond

New Community Member

PayPal Support Wont Respond

It’s been 18 days and now about 8-9 emails and I’ve received no help or response from PayPal at all regarding the issue. Why won’t anyone respond? I’ve tried multiple departments and have no access to mobile support. Why?!
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5 REPLIES
Volunteer Advisor

Re: PayPal Support Wont Respond

@HenryFisher__

 

Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: PayPal Support Wont Respond

I’m from England. I don’t see why this should affect the promise of a response from PayPal before 24 hours.
Volunteer Advisor

Re: PayPal Support Wont Respond

@HenryFisher__

 

Well it does as every country has different contact options, but i take your point and sorry to have bothered you with asking.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: PayPal Support Wont Respond

Do not worry, but do you have any idea why they won’t respond to my emails? No matter what department I attempt to contact..
Volunteer Advisor

Re: PayPal Support Wont Respond

@HenryFisher__

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.