PayPal Support Wont Respond

HenryFisher__
Contributor
Contributor
It’s been 18 days and now about 8-9 emails and I’ve received no help or response from PayPal at all regarding the issue. Why won’t anyone respond? I’ve tried multiple departments and have no access to mobile support. Why?!
Login to Me Too
5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@HenryFisher__

 

Paypal is 'country specific' so advice often depends on what country you are in. As you have not added your country to your community profile or said in your post then we can't help at the moment.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

HenryFisher__
Contributor
Contributor
I’m from England. I don’t see why this should affect the promise of a response from PayPal before 24 hours.
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@HenryFisher__

 

Well it does as every country has different contact options, but i take your point and sorry to have bothered you with asking.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

HenryFisher__
Contributor
Contributor
Do not worry, but do you have any idea why they won’t respond to my emails? No matter what department I attempt to contact..
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@HenryFisher__

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.