Twice I've received emails from something called PayPal Giving Fund Canada that claims PayPal wants to donate $110 to our charity. Everything about it looks legitimate but I'm still suspicious it is a phishing scam. Can someone at PayPal itself please confirm?
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntarily given. Kudos / Solution appreciated if I helped you.