PayPal Customer support hung up on me

peterjj
Contributor
Contributor

I have been trying to resolve an issue with PayPal for over 72 hours. Today was the best, they put me on hold and then hung up. If a high street tradder behaved like this it would be unacceptable.

 

Come on PayPal contact me and resolve the issue.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@peterjj

 

We can't advise as we have no idea what the problem is so...........

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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peterjj
Contributor
Contributor

Thank you for your comments.

 

I have tried all of those (except social media as I don't use Twitter or Facebook). 

 

Honestly I'm at a loss, in ideas and financially!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@peterjj

 

If we can't help with your issue then............

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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