PayPal Communication or Contact
Ttaylor800
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Posted on
Dec-07-2019
10:35 AM
PayPal purposefully makes it as hard as possible to directly talk with a representative as possible or to even chat live. They run you in circles on their phone prompts and the Chat Live takes you to Virtual Chat that does the same. AND when you actually finally get to a representative after 15 minutes of waiting ... if the rep struggles solving your problem they just hang up. It’s the first time in 12-15 years I’ve tried to contact them and resolve an issue. And literally it’s apparent they don’t care. I know they don’t care but I’m fine with them as a payment service.
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sharpiemarker
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Dec-07-2019
10:39 AM
To contact customer service for assistance:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.
Call early, during business hours, west coast time to try to get a US rep.
Or contact via social media:
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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