PayPal Chat support function

e032586049
Contributor
Contributor

Is the chat function currently working for everyone here? Please respond and let me know. Thanks

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@e032586049 

 

Keep in mind, the chat works during business hours of your country. I am getting the green and/or blue Chat box/icon. Make sure you are logged on to your PayPal account (not just the community forums to post) on a separate tab window, click Help at the top, scroll down to click Contact Us. The green and/or blue Chat box/icon should appear on the next page.


Kudos & Solved are greatly appreciated. 🙂

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2 REPLIES 2
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@e032586049 

 

Keep in mind, the chat works during business hours of your country. I am getting the green and/or blue Chat box/icon. Make sure you are logged on to your PayPal account (not just the community forums to post) on a separate tab window, click Help at the top, scroll down to click Contact Us. The green and/or blue Chat box/icon should appear on the next page.


Kudos & Solved are greatly appreciated. 🙂
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e032586049
Contributor
Contributor

Thanks for this, I wasn't aware the chat was only available during operating hours. It really should say that clearly under the Chat option on the list of contact options.

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