PayPal Automated Support and Marketing Fails - Where is the Staff?

beacondelta
Contributor
Contributor

No, I do not want a debit card. Please stop forcing me to read your interstitial ad reminders about it every time I go to my account summary! 

 

No, your FAQs are not answering my question. Give me an online form to fill out so I can report my problem! 

 

OMG, I clicked on "Contact PayPal", and instead of contact information, it gives me even more FAQs. 

 

Can someone please tell me, is PayPal firing their staff and then automating critical support and marketing functions? I need to know so I can decide if I should research another merchant payment processor next year or not. 

 

Thanks

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