- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I received an email saying my account is suspended ? Is this a scam as I am still using my PayPal? And have no messages on my PayPal account
Solved! Go to Solution.
- Labels:
-
Security & Protections
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sounds like a spoof, if it is DO NOT USE ANY LINK.
Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sounds like a spoof, if it is DO NOT USE ANY LINK.
Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I've received the same email today also, I've attached the screen shot - I clicked on the 'log in now' link and it went to a very convincing front page to input your details onto (I stopped there as the website URL box didn't state PayPal).
I've found it very frustrating with regards to finding an email address on the PayPal website for a 'Fraud Services' to forward this email onto and hopefully get some advise back on whether my account has been compromised.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Did you read my post above?
If you did then you can see from the info I provided that its a scam.
From the first line where it says Hi !!!! Paypal address you by your full name............ as per my post above.
Paypal do not tell you to log in via an unsafe link in an email........as per my post above.
Paypal would tell you to go to the resolution centre..............as per my post above.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
i received the same but not click any link til checking i could log into my account and see if anything came up which itdidn't do i just delete it without doing anthing else
- « Previous page
-
- 1
- 2
- Next page »
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.