Hello guys, my problem is very simple and yet very hard for a big company like PAYPAL to take care of it. I just think is bad intention, lie really bad intention. So it goes like this:
I have a paypal business account linked to my online shop. I am selling my products in US dollars. Clients are paying in $ and we get $ the company account. The problem occures when widrawing money. My company is registered in Romania and I have linked a credit card from a romanian bank in our local currency. When I try to widraw money from our company acoount (thats $) to the credit card (local currency), paypal does not let me to pick in what currency I want to widraw. It forces me to change from dollars do my currency with their bad conversion rate (2.5% conversion fee). Basically I can t widraw $ and let my bank do the conversion. I did not noticed this but at some point I was wondering why I am getting less money. I have talked over the phone with someone from paypal that acknowledged the whole story and said that I can change that but only over the phone!? Imagine that. So I have been loosing more then 200$ over the last year. They offered me 50$ as compensation and changed in the system for me to be able to widraw $. When I asked how is it possible that you don t have the option to widraw in $, and one is forced to convert automatically to local currency and if this was ethical, the guy said this is the system!? This is a story from begining of March. After this I was able to widraw $ and let my bank to the conversion.
Today when I wanted to widrow the earnings from March, SURPRISE: I CAN T REDRAW $, I HAVE TO CONVERT. THE SAME PROBLEM AS LAST MONTH. WHAT DO YOU CALL THIS? I call it bad faith and stealing. Can anyone help? I can t talk over the phone as they say then are not working. 😞
