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Not honouring warranty

SOLVED
Member

Not honouring warranty

I bought a mobile phone 6 months ago through PayPal it has a 1year warranty it has now broken so I sent it back for repairs but they refuse to repair it without payment.I sent them a receipt that I got from PayPal with date and order number but they still refuse.What can I do?

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Not honouring warranty

@Baz2262

 

Nothing paypal can do for you unfortunately as you can only open a dispute up to 180 days post payment.

However you could look into a small claims court action?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: Not honouring warranty

@Baz2262

 

Nothing paypal can do for you unfortunately as you can only open a dispute up to 180 days post payment.

However you could look into a small claims court action?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.