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TamyB
New Community Member

I got a notofication mail that I received a reply from PayPal but it is not showm in my messages. Does anyone know how to solve this problem?

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gsqrt2
New Community Member

Same here, I contacted the support regarding a technical problem, got an email that they answered me, but my message center is empty. Then repeated the process, contacting the support regarding the messaging problem. Again the notification to my email came but the message center remains empty. I hope someone here has a suggestion, or one of the officials sees this....

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PayPal_Drew
Moderator
Moderator

Hello! 

 

Sorry that you're unable to see our responses in your message center. I understand why that would be frustrating. I don't show that we have an open ticket for this issue currently so it could be something that is new. I'd recommend reporting this issue here so our team can work with you directly to resolve it. Select the Contact Us section in the bottom-right corner to report the issue. 

 

Thanks, 

Drew

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