New credit card, where will my refund go?
Dlope012
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Posted on
Jun-11-2020
04:00 PM
Hello, I will be getting a refund from Coachella. In contacting them they said they would be issuing the refund to PayPal. However the card I used to pay for the ticket on PayPal is no longer on file as I have received a new card. I only have one card on file. How will this credit/refund be issued back to me? Will this refund go to the card that I have on file? Thank you.
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kernowlass
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Jun-12-2020
04:05 AM
If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
If its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.
Advice is voluntary.
Kudos / Solution appreciated.
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