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All your seller has to do is issue you with a refund, and then they can claim from any postal insurance they took out when they sent the item.
If they refuse to do so then open a dispute for non receipt of item via clicking on the transaction in your paypal account and using the 'report a problem' link at the bottom of that details page and selecting non receipt of item.
Most good sellers would refund you without having to open a dispute though.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
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All your seller has to do is issue you with a refund, and then they can claim from any postal insurance they took out when they sent the item.
If they refuse to do so then open a dispute for non receipt of item via clicking on the transaction in your paypal account and using the 'report a problem' link at the bottom of that details page and selecting non receipt of item.
Most good sellers would refund you without having to open a dispute though.
Advice is voluntary.
Kudos / Solution appreciated.
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