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zahak-98
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Hi everyone, my friend has set up a new PayPal account and he made the account on email adress which was not right and also did not care to verify the email, now I have sent him payment on that email and he still hasn't received it yet. What can we do?
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kernowlass
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@zahak-98 

 

Then if it remains unclaimed and you don't have a cancel option it should 'time out' 30 days post payment.


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sharpiemarker
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Esteemed Advisor

@zahak-98 

 

Friend has to add the email address you sent payment to, to the PayPal account, and confirm that email address to claim money.


Kudos & Solved are greatly appreciated. 🙂
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zahak-98
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Contributor
Tried that but the fact is that we don't have access to that gmail account, in fact no gmail account has been set up by that username, I know that because I checked on gmail user availability but we are unable to make an account by that username because on account setup gmail is saying that this usernamr is not available.
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kernowlass
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Esteemed Advisor

@zahak-98 

 

What does it say next to the transaction in your paypal account?

 

Payment / completed / sent / unclaimed / pending? 


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zahak-98
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Pending
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@zahak-98 

 

Then if it remains unclaimed and you don't have a cancel option it should 'time out' 30 days post payment.


Advice is voluntary.
Kudos / Solution appreciated.
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Suren_4348
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Contributor
How much is ur
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Suren_4348
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Contributor

May bank debit card saving acc num <Removed>

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Suren_4348
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Contributor

My acc num may bank <Removed>

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Suren_4348
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Malaysia
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