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THOREG
New Community Member
I erroneously upgraded my Personal Account to a Business Account; however, my primary use of PayPal will be to send and receive money from family. How do I downgrade back to a Personal Account keeping the same card information?
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1 REPLY 1

This_is_Chris
PayPal Employee
PayPal Employee

Hi, @THOREG,

 

For your account to be downgraded from a Business account to a Personal account, you will have to contact us via chat and we can do that request for you.

 

Furthermore, I would like to inform you that even though your account is a Business one, you should still be able to send and receive personal/family payments.

 

For more information about the difference between the two, I highly suggest checking this article below: 

What is the difference between Personal and Business accounts?

 

Hope this helps! Always keep safe.

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