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I have tested this in four browsers. I cannot see any "compose" button in my message centre so cannot send any messages other than by using the PayPal webform. Messages sent this way do appear in my sent folder in the message centre.
How can I start a message in the message centre?
I'm having the same issue.
Of course, this also means there is no way to report this to Paypal.
Is there another way to contact Paypal to report technical problems?