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MISPELLING OF EMAIL

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New Community Member

MISPELLING OF EMAIL

WHEN ATTEMPTING TO PAY ONLINE USING PAYPAL, THE AUTOMATED SYSTEM BRINGS FORWARD MY ACCOUNT TO LOG INTO, HOWEVER, IT IS UNDER THE WRONG EMAIL (MISPELLED) AND IM UNABLE TO CHANGE IT TO THE PROPER ONE, IN ORDER TO LOG IN AND PAY SUCCESSFULLY. ANY HELP IN THIS AREA WOULD BE GREATLY APPRECIATED. THANK YOU. 

1 REPLY 1
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PayPal Employee

Re: MISPELLING OF EMAIL

@SASSYD1449 

Welcome to the Community Forum!

If I understand the "email address field" is auto filled with the wrong email address when you are on the log in screen, correct?

If the system auto fill the wrong email you may click on "next" and on the next screen just above the email field, you will see the word " change". Click on change and it will allow you to enter the correct email address.


You may also turn off the auto fill feature on your browser to prevent this happening again. 

 

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