Log in as additional user for a business account

durka42
New Community Member

I was added as an additional user to my organization's business account. I know my username and password, however when I try to log in Paypal says that the information does not match.

 

I tried using the main login screen but inputting my username where it asks for an email. I also tried using my email address. In both cases when trying the forgot password option, Paypal says the account does not exist. Is ther e a different login screen that I should be using?

 

I found previous posts about this topic, but they are from 10 years ago and do not answer the question of how to log in:

https://www.paypal-community.com/t5/Merchant-services-Archive/How-do-secondary-users-log-onto-busine...

https://www.paypal-community.com/t5/Merchant-services-Archive/Business-level-User-accounts/m-p/37815...

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