Item contained in my receipt is different from what was purchased

Twintrubble
Contributor
Contributor

I recently purchased a smartphone for my daughter through eBay.  After the auction ended we immediately paid for the item.  A paypal receipt was sent with a link to what I thought was the item purchased (or so the receipt says).  Instead it was a link to another item that was still being auctioned - but still a smart phone.  This sounds like an issue with the paypal/ebay system.  Unfortunately I can't report it as it doesn't come under the headings.  When I log into the paypal system - that item is again listed (current auction - different seller).

 

I have checked that the payment has gone to the right seller, but why is the wrong product (different seller and all) being shown?

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