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Issue with Stream Labs Donating

New Community Member

Issue with Stream Labs Donating

Hello,

 

I am unable to donate on Twitch through Stream Labs. Every time I go to checkout to donate it says "Continue". I click it, it says "Sending you back to XXX to complete purchase" but when I go back to the page the notification saying "Thank you for your purchase" doesn't show up, the donation/message doesn't show up on Twitch and the donation doesn't show up on my purchase record.

 

I am, however, able to subscribe to the Twitch Stream but I cannot donate any amount.

 

I asked Streamlabs and they said that everything was working fine on their end but it was PayPal that was acting up.

 

PayPal Support's Twitter is silent so I came here.

 

Please help, I want to donate to my favorite streamers.

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