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Is this legitimate PayPal email confirmation or scam?

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Contributor

Is this legitimate PayPal email confirmation or scam?

I am seller on Gumtree , the buyer claim she made payment with PayPal confirmation email (see screen printed below)

 

There are 2 issued (

 

1) Transaction ID is NOT I sent to her on my request for fund

2) The email request me to sent over shipping detail once I posted the item but the reply address is to  the address see below  -[removed] instead to service at paypal.com.au, only then I will receive my fund

 

Can someone verify if this is a legitimate PayPal email confirmation? I am not comfortable to proceed with this transaction. Can someone help please

Thank you for your time

 

Alexgogo1_0-1599612833952.png

Alexgogo1_1-1599612933690.png

2 REPLIES 2
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Moderator

Re: Is this legitimate PayPal email confirmation or scam?

Hi, this is a spoof email, and was not sent from PayPal. We will never require you to ship an item and email a tracking number to a non-PayPal email address. Please forward this email to spoof@paypal.com and delete it, and do not ship anything. Here's an article from our Help Centre on how to spot a fake email: https://www.paypal.com/au/smarthelp/article/faq2340

Highlighted
Contributor

Re: Is this legitimate PayPal email confirmation or scam?

Hi Adam1,

 

Thanks for the quick response, I will proceed as per your recommendation.

 

Thanks again 

 

Regards,

 

Alex