Is this genuine or a scam

[hitchendiane499]

I have just sold something on gumtree and accepted a paypal payment.  I have just received the following email - Can anyone help?  is this genuine or a scam ?  I am just being very cautious as it is a large amount of money and I haven't used PP before.  Thank you.  

Dear Diane Hitchen,

Follow the verification procedures below and send us the requirement so we can release the fund to your account.

This is to let you know that the sum of £2,800.00 GBP you received now from Suzanne R ….. has been secured by PayPal and on hold at our fund verification team desk for verification,being an huge transfer that involves the total amount of money. The total sum of £2,800.00 GBP has been deducted from Suzanne R..... account which include the shipping agent fee and Amazon Wallet Card charges to send it to the shipping agent. So we want you to send the added shipping fee upfront and email us the Amazon Wallet Card receipt in order for us to complete the verification and release the funds into your account.

PayPal Buyer Protection and Security measure is to secure our customers,while you are also safe by sending the added shipping fee upfront, because Suzanne G. Reginald will not be permitted to reverse the payment after you have sent the shipping fee to the shipping agent and email the scanned copy of the Amazon Wallet Card receipt to us. Keep away the scanned receipt from Suzanne G. Reginald or her shipping agent as soon as you send the shipping fee upfront to the shipping agent via Amazon Wallet Card for your own safety.

Click Here to locate nearest Amazon Store agent in your area or buy Amazon Wallet Card online by using your Debit/Credit Card.

Email us the Amazon Wallet Card scanned receipt copy at:  
You are hereby advised to go ahead with the transaction and send out the £400.00 GBP by purchasing the Amazon Wallet Card so we can be able to credit your account without no delay.

Address Status:

To locate the shipping agent web-page please click here

[kernowlass]

@hitchendiane499 

SCAM.

They encourage you to accept a 'direct' Paypal payment.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders.

They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad etc etc but they will arrange a shipping agent to collect it.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.

The 'fake' paypal email will tell you that the buyer has paid for the item + shipping costs but you must send those shipping costs to the courier/ shipping agent via anther payment processor than Paypal OR via providing some vouchers or tokens before the funds are released to you.
They are not interested in the item, they just want that couriers/shipping funds and you will never see money in your paypal balance.

Once you have become a victim they may try again with more fake Paypal emails with other 'reasons' that you must send them a payment for custom fees etc.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram or Western Union etc.

You don't need to send gift cards from a rival company like Amazon to verify a paypal account !!!!!
Also their is no seller protection on paypal for any item that is collected by the buyer.

Delete any emails and ignore the scammers.

[hitchendiane499]

Thank you for your help.  I had my suspicions.