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Is this a spam email

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New Community Member

Is this a spam email

I keep getting an email from this address <removed> Alternate text We contacted you a while ago to confirm your account limit We appreciate that you've chosen PAyPal as your preferred way of payment. But as part of our continuous efforts in complying with regulatory requirement To start the process, click the button below to provide us with the required documents before 24hours. We'll then review the documents and update your Confirm Your Identity The information you provide will be protected. For details please ref Is it a spam email as I can’t login with the email address their emailing it to thanks

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Esteemed Advisor

Re: Is this a spam email

@Smcd6663713 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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2 REPLIES 2
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New Community Member

Re: Is this a spam email

Hi Smcd,

I've gotten similar emails in the past 2 days. My suggestion is, don't click on any links

in the email.  You will probably get another response to your request here from a

better qualified individual, but until then, don't click on any links.

What you can do is log onto your Paypal account and you will probably see that 

everything there is in order, and if not, you can contact them, but only thru their

website and not thru any links on that email. I hope this helps.

 

Highlighted
Esteemed Advisor

Re: Is this a spam email

@Smcd6663713 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post