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IMPORTANT: Confirm your info by <date> to keep you Paypal balance

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New Community Member

IMPORTANT: Confirm your info by <date> to keep you Paypal balance

Hi, I just received an e-mail saying I need to confirm my info to keep my paypal balance. Normally I would discard this e-mail as fast as I can, but it looks like it is from paypal's official e-mail  (which I can't type out in this website for some reason) which comparing it from past e-mails is Paypal's e-mail they use to communicate and they address me by my full name in the e-mail which is not done often by scammers. It does look pretty professional in formatting and everything, but I'm not just about to go enter my information that Paypal should already have, again... But if my balance is about to be cut off, I mean, I'd like to know, so I can transfer it to my bank account before the date...

 

Any information would be great, thanks!

1 REPLY 1
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Esteemed Advisor

Re: IMPORTANT: Confirm your info by <date> to keep you Paypal balance

@Deo3560 

 

If there is a link for you to click on in the email then DO NOT use it.

Go to your paypal account and log in normally, if paypal want you to update anything then it should be in there in the message or resolution centre.

Could be something to do with this policy...

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...


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