I think I fell for a scam email!

Kindred1
Contributor
Contributor

I got an email from s‎er‎vi‎ce@int‎‎‎I.I‎‎‎imited.c‎‎om and because I just used my account yesterday for the first time in forever I clicked the link and logged in, but once I logged in I realised the URL was sketchy. I haven't done anything else but want to know if it's a scam email or legit? I tried press "sign up" on the page the email directs me to and nothing happens. I pressed "open in new tab" and it took me to the same page which freaked me out. What do I do??

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kindred1 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

 

I would change your password / security questions and any other security features asap and then check your account to make sure nothing has been changed.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kindred1 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

 

I would change your password / security questions and any other security features asap and then check your account to make sure nothing has been changed.


Advice is voluntary.
Kudos / Solution appreciated.
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