I keep getting emails asking me to confirm/verify my identity or I may not be able to use my account

[MissBhaven]

Hi, I have received several emails asking me to confirm/verify my identity or I may not be able to use my account

I have contacted PayPal using the "message us" link but all they do is promise to help then ... nothing and eventually

I just get timed out 

If these are not fake emails would they not have something in their auto response to help with this

I remember reading somewhere from someone "We will never ask you for personal information" 

but I never paid any attention, now I'm here with these emails continually popping up 

If anyone knows anything about these emails any info would be greatly appreciated 

Thank you

[sharpiemarker]

@MissBhaven 

When you log on to your account, do you see any alerts or notifications asking you to confirm/verify identity? If not, then those emails could be spoofs:

https://www.paypal.com/au/smarthelp/article/how-would-i-spot-fraudulent-emails-faq2340

https://www.paypal.com/au/smarthelp/article/how-do-i-report-a-fake-paypal-email-or-website-faq438

False sense of urgency is a red flag.